The 6 Questions Every Tech Founder Must Answer Before Scaling

The Scaling Trap

You've found product-market fit. Revenue is growing. You're hiring fast. Investors are interested.

So you scale.

More engineers. More sales reps. More features. More markets. More, more, more.

And then, six months later, you realize:

Your team is pulling in different directions
You're burning cash faster than expected
Competitors are moving faster despite being smaller
Your best people are frustrated and looking elsewhere

What went wrong?

You scaled without strategy. You added resources before you clarified direction.

The 6Ws Framework from strategic coaching forces founders to answer fundamental questions before they scale. Miss any of these, and growth becomes chaos.

The 6 Questions

1. WHY: What's Your Hedgehog Concept?

Jim Collins introduced the Hedgehog Concept in Good to Great. It's the intersection of three circles:

What can you be the best in the world at? (Not what you want to be best at—what you can realistically be best at)
What drives your economic engine? (What's the key metric that drives profit?)
What are you deeply passionate about? (What could you work on for 10 years without burning out?)

Most tech founders skip this. They chase every opportunity. "We can do AI for healthcare AND fintech AND logistics!"

But great companies are hedgehogs, not foxes. They do one thing exceptionally well.

Example: Stripe's Hedgehog Concept is "making online payments simple for developers." That's it. They're not trying to be a CRM or a marketing platform or a financial advisor. They're the best in the world at developer-first payment infrastructure.

Ask yourself: If you had to describe your company in one sentence—and that sentence had to differentiate you from every competitor—what would it be?

If you can't answer this clearly, you're not ready to scale.

2. WHERE: What Does Success Look Like in 3 Years?

Most founders have vague goals: "We want to be the leading AI platform" or "We want to grow revenue 10x."

But vague goals create vague execution.

The Vivid Vision framework forces you to paint a detailed picture of your company three years from now:

How many employees do you have? What do they do?
What products are you selling? To whom?
What's your revenue? Your profit margin?
What does your office (or remote culture) look like?
What are customers saying about you?
What are you known for in the industry?

Write this in present tense, as if it's already happened. Make it vivid and specific.

Why this matters: Your team can't execute a vision they can't see. A Vivid Vision aligns everyone on the destination. It helps you say "no" to distractions and "yes" to the right opportunities.

Example: Shopify's early vision wasn't "be a big e-commerce company." It was "arm the rebels"—give independent creators the tools to compete with Amazon. That vivid vision shaped every product decision.

3. WHAT: What Are Your 3-5 Priorities This Year?

Here's where most founders fail: they have 17 priorities.

But if everything is a priority, nothing is.

The OKR (Objectives and Key Results) methodology and the Rocks framework (from Traction/EOS) both say the same thing: Pick 3-5 strategic priorities per quarter or year. No more.

For each priority, define:

Objective: What you're trying to achieve (qualitative)
Key Results: How you'll measure success (quantitative)
Owner: Who is accountable for delivering this

Example:

Objective: Achieve product-market fit in the enterprise segment
Key Results:
1. Close 5 enterprise deals >€100K ARR
2. NPS >50 from enterprise customers
3. <30 day time-to-value for enterprise onboarding
Owner: VP Product

Everything else is a "distraction." It might be a good idea, but it's not a priority this quarter.

The test: If someone proposes a new initiative, ask: "Which of our 3-5 priorities does this support?" If the answer is "none," say no.

4. WHO: Who Is Your Ideal Client?

"Everyone" is not an answer.

If you're selling to everyone, you're selling to no one. Your messaging is generic. Your product tries to please everyone and delights no one.

The Avatar Framework forces you to define your ideal customer in detail:

Demographics: Company size, industry, revenue, location
Psychographics: Pain points, goals, values, fears
Behavior: How do they buy? Who influences decisions? What's their budget process?
Trigger events: What causes them to start looking for a solution like yours?

Example: Early Slack didn't target "all companies." They targeted fast-growing tech startups with 20-200 employees who were frustrated with email overload. That specificity shaped their product, pricing, and marketing.

Ask yourself:

If you could only serve one type of customer for the next year, who would it be?
What do your best customers have in common?
What do your worst customers (most complaints, lowest retention) have in common?

Once you know your avatar, you can ignore everyone else. It's liberating.

5. HOW: What's Your Operating Rhythm?

Great strategy dies in poor execution. And poor execution happens when there's no operating rhythm.

Your team needs a predictable cadence of meetings, reviews, and decision-making.

The Meeting Maximizer framework plus Daily Leadership rituals create this rhythm:

Daily:

15-minute standup (What did you do yesterday? What will you do today? What's blocking you?)
Leadership team reviews critical metrics (revenue, activation, support tickets, etc.)

Weekly:

Leadership team meeting (review weekly goals, identify blockers, make decisions)
All-hands or team update (share progress, celebrate wins, clarify priorities)

Monthly:

Deep-dive on one key metric or initiative
Review OKRs progress
One-on-ones with direct reports

Quarterly:

Strategic planning session (review last quarter, set next quarter's priorities)
All-hands with vision refresh

Annually:

Offsite for 3-year vision and annual planning
Review Hedgehog Concept and Vivid Vision

Why this matters: Without rhythm, you're reactive. You're constantly fighting fires. The urgent crowds out the important.

With rhythm, you're proactive. Problems get caught early. Teams stay aligned. Execution improves.

6. WHEN: What Are Your Milestones?

Vague timelines create vague accountability.

"We'll launch the new product when it's ready" means "we'll launch it six months late and over budget."

The 3-Year MTO (Medium-Term Objective) Goals framework breaks your vision into measurable milestones:

Year 1: What must be true 12 months from now? Year 2: What must be true 24 months from now? Year 3: What must be true 36 months from now?

Then break Year 1 into quarterly milestones.

Example:

Year 1 Goal: €2M ARR, 20 enterprise customers, 30 employees
Q1 Milestone: €300K ARR, 3 enterprise customers, ship enterprise features
Q2 Milestone: €700K ARR, 8 enterprise customers, hire enterprise AE
Q3 Milestone: €1.2M ARR, 14 enterprise customers, open second office
Q4 Milestone: €2M ARR, 20 enterprise customers, achieve profitability

Each milestone is specific, measurable, and time-bound. You can't hide behind "we're making progress."

Why Most Founders Skip These Questions

Because they're hard. And uncomfortable.

It's easier to add headcount than to define your Hedgehog Concept.

It's easier to chase every opportunity than to pick 3-5 priorities and say no to the rest.

It's easier to sell to "everyone" than to define your ideal customer and ignore everyone else.

But easy doesn't scale. Easy leads to unfocused growth, team misalignment, and wasted resources.

The founders who answer these six questions—and revisit them quarterly—build companies that scale sustainably.

How to Use the 6Ws Framework

Step 1: Block two days with your co-founders or leadership team.

Step 2: Work through each question in order. Don't skip ahead. Each builds on the previous one.

Step 3: Write down your answers. Make them specific and measurable.

Step 4: Share with your team. Get feedback. Refine.

Step 5: Revisit quarterly. As your company grows, the answers will evolve. That's normal. The framework gives you a structured way to evolve intentionally.

What Happens When You Answer These Questions

Clarity.

You stop debating strategy in every meeting. You have a shared reference point.

Focus.

You say "no" to distractions with confidence. "That's not in our top 3 priorities this quarter."

Alignment.

Your team knows where you're going, why you're going there, and how you'll get there.

Execution.

With clarity, focus, and alignment, execution becomes easier. You stop re-litigating decisions. You ship faster.

Get Help Answering the 6Ws

If you're a tech founder preparing to scale, we can help you work through the 6Ws Framework in a structured way.

Our AI Strategy Sprint includes:

Facilitated session to define your Hedgehog Concept and Vivid Vision
OKR workshops to identify your 3-5 strategic priorities
Avatar Framework session to clarify your ideal customer
Operating rhythm design (Meeting Maximizer + daily leadership rituals)
3-Year MTO Goals and quarterly milestone planning

Ready to scale with strategy? Book a free consultation to discuss your growth plans.

Or explore our Strategic Planning services to learn more.